Technology Updates

4 Exciting Ways Technology is Changing Worker’s Compensation

Written by Dixie Somers

While you’re probably aware of the latest tech developments when it comes to gadgets and entertainment, it’s easy to forget how much technology has improved seemingly mundane but more important aspects of our lives. Getting injured on the job could once be an economic death sentence, but thankfully worker’s compensation has been dramatically improved through technological advancements. While it’s a grim prospect to think about, rest assured that there are a number of developments that make the process easier, from the initial incident all the way through to recovery and returning to your job.

Fraud Reduction through Wearable Tech

It only takes one person to ruin a good thing. Worker’s compensation is a perfect example, where fraudsters make it difficult for employers to give care to injured workers who truly need it. False compensation claims cost businesses hundreds of thousands in revenue, but thankfully, wearable tech has made it easier to both protect employees from real injuries and identify those who are fabricating incidents.

Smart watches can track a user’s movements and vital statistics, giving employers hard data to support or disprove injury claims. This information is also useful for attorneys in cases where employers dispute benefits, as it provides the indisputable facts that form the foundation of a successful case. Likewise, it can be used to spot wellness issues early on, thereby preventing injury in the first place.

Streamlined Claims Process

While filing for worker’s compensation once meant stacks of complex paperwork, applying digitally has dramatically shortened the process. Companies can now create a digital profile for each user, which can then be used to automatically fill in essential biographical questions like date of birth and home address, allowing the worker to focus entering the incident-specific details.

With most of the process automated and data submitted electronically, workers can see immediately if they’ve filled out a section incorrectly or if additional forms are required, rather than waiting on bureaucratic channels to receive the forms through the mail for review and then in turn watching the mailbox for a response.

Faster Updates and Paperless Notifications

Applying for worker’s compensation can be a lengthy process, and timetables are worsened by having to wait for claims officials to respond. Thanks to email, SMS, and other electronic means of communication, injured workers experience much faster response times for updates and decisions on their claims. Most companies have moved the process to a mobile app or online portal, so information on a worker’s claim is no longer diffused around several offices and instead easily accessible from a central online hub.

In the event of form errors or missing information, this centralized design makes it easier for the worker and claims office to maintain an instant dialogue to rectify problems, issue updates, and other essential communication.

Better Education of Benefits

In the past, employers had to rely on group conferences, obtuse handbooks, and other limited methods of explaining to workers the nature of their benefits in the event of an injury. Rather than cramming worker’s compensation education onto an already overburdened new-hire’s plate where it is soon after forgotten, benefits classes can be completed through webinars and online video courses.

These digital, face-to-face lessons allow employers to create a definitive resource for workers to revisit whenever they need refreshing, and updating this repository is as simple as pulling out a digital camera. Likewise, e-book copies of worker’s compensation handbooks are more convenient than physical copies since they can be accessed from the company’s web portal at any time.

Peace of Mind

Getting injured on the job is still a serious concern, but should it happen, you can rest easy knowing that you and an attorney from a firm like Hoffmans Injury Lawyers will have quick access to your company’s benefits information and faster communication with claims departments. Likewise, technology has made it easier for businesses to not only prevent injuries, but also to detect fraudulent cases. This ensures that your real claim will be treated with seriousness and attention it deserves.

About the author

Dixie Somers

Dixie Somers is a freelance writer and blogger for business, home, and family niches. Dixie lives in Phoenix, Arizona, and is the proud mother of three beautiful girls and wife to a wonderful husband.